Frequently Asked Questions

Everything you need to know about shopping with Anomaly.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. Since Anomaly focuses on unique cuts and silhouettes, we recommend measuring a similar garment you own to ensure the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that limited edition drops may have specific return conditions noted at checkout.

Do you ship internationally?

Yes, Anomaly ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically during the checkout process.

How should I care for my Anomaly garments?

To preserve the integrity of our high-quality fabrics, we recommend washing most items in cold water on a gentle cycle and hanging them to dry. Specific care instructions are located on the internal label of each piece.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.